Frequently Asked Questions
Find answers to common questions about MyHomePlatform, our features, and how we can help you manage your home more effectively.
Jump to Category
About MyHomePlatform
What is MyHomePlatform?
MyHomePlatform is a digital home record with a built-in insurance coverage check. It is designed to hold your closing documents, policies, warranties, and a photo inventory of what you own, and to compare that inventory against your insurance limits so you can see a coverage gap before a claim does. It is being built for homeowners and will be provided through their insurance agents.
Is MyHomePlatform available yet?
Not yet. We are building it now. Insurance agents can book a demo to see where the product is headed and talk about being among the first to offer it. Homeowners can join the waitlist to hear when it launches.
How will it work?
You will enter your address and your insurance coverage limits, then photograph the things you own. The app will total their replacement cost and compare it with your personal property limit, so you can see whether you are underinsured and by how much. Your documents will live in the same home record.
Will there be a mobile app?
The first version will run in the web browser on phones, tablets, and computers, with nothing to download. That keeps it simple for an agent to share with a client.
Features
What is a Digital Home Record?
A Digital Home Record is a single, organized record of a home: its profile, ownership and insurance documents, warranties and receipts, and an inventory of what is inside. The point is to have everything ready for the moments that need it, such as an insurance claim, a sale, or a refinance.
What will the first version include?
The first version is planned to include a home profile, a document vault for closing documents, policies, warranties, and receipts, a home inventory with photos and replacement costs, and the insurance coverage gap check. A maintenance log with reminders, a service provider directory, exportable reports for claims and sales, and transferring your record to the next owner are on the roadmap after that.
What is the coverage check?
It compares what your belongings would cost to replace with the personal property limit on your homeowners policy. If your belongings are worth more than your policy covers, you see the gap in dollars and can talk to your agent about closing it. You can try the same math today with our free personal property coverage calculator.
Pricing
How much will MyHomePlatform cost?
It will be free to homeowners when a partnered insurance agent provides it. Agents will pay $20 per active client per year. A direct tier for homeowners without a partnered agent is planned for 2027.
Why do agents pay instead of homeowners?
Agents benefit when clients right-size their coverage, and homeowners rarely pay for documentation software on their own. Having the agent pay keeps the product free for homeowners and aligns the pricing with who gets the economic value.
Data & Security
How secure is my data on MyHomePlatform?
MyHomePlatform is still being built and is not yet storing homeowner data. Before it does, we will publish exactly how your documents and records are stored, encrypted, and backed up, so you can judge that for yourself rather than rely on a slogan.
Who owns my home record?
You will. Your insurance agent provides the account, but your inventory, documents, and home record belong to you. If your agent stops offering the product, you will keep read-only access to everything you have added. We will not sell your data or share it with insurance carriers.
Can I export my data?
Exportable reports for claims, sales, and refinances are on the roadmap. Because your home record belongs to you, getting a complete copy of it out will be part of the product, not an upgrade.
Contact
How do I get in touch?
Use the contact form on our Contact page. Insurance agents who want to see the product can book a demo, and homeowners can join the waitlist from the same page.
Still Have Questions?
Can't find the answer you're looking for? Our friendly support team is here to help you get the most out of MyHomePlatform.
24/7
Knowledge Base
<4hrs
Premium Support Response
98%
Customer Satisfaction
Popular Resources
Live Chat Support
Get instant help from our support team